eBusiness Integration

Enhancing technology with eBusiness functionality creates new channels of communication with partners and customers. It is not simply deploying the same processes over the web, but creating multiple, flexible entry points for any interaction. Some of the benefits of eBusiness integration are:

• A single view of customer's past history, current status, and future potential
• Shift of focus from individual tasks to a “high touch” experience for the customer
• Higher customer retention
• Increased revenue
• Improved quality
• Automated business processes
• On-line help

DBDS is prepared to create solutions that meet your objectives. Our expertise covers the spectrum from legacy-based to Object Oriented applications. Each configuration recommendation is based on a “best practice” approach and is designed to support your unique business process. We make your project a success by providing the following skill sets:

• Certified Business Analysts help you analyze and evaluate your business requirements for a product solution. Their in-depth knowledge helps determine the benefits and risks of potential options as well as what functionality can be implemented as standard. Requirements mapping and gap analysis considerations are used to determine an implementation strategy and help outline a project plan.
• Certified Consultants possess extensive knowledge of application concepts, development tools, and architecture. They help outline a system design process and technical specifications for an implementation strategy. They are experts at configuring application components including the user interface, workflow management, and connectors with other internal and external systems.
• Certified Integration Specialists are experts in enterprise integration planning, implementation, and administration. With advanced certifications in integrator development technologies and a solid background working with mainframe systems, they will work with you to plan and implement the integration of your legacy and distributed applications. Each unique solution is built to consider the best approach to ensure quick response times and access to data when and where it is required.